Policies & FAQs
Good to know
before you arrive
A few things are good to know before you arrive. Here you’ll find answers to the basics like check-in times, room details, rates, policies, and special offers. And if it’s not covered, reach out. We’ll make it clear, simple, and get you what you need.
Arrival & your stay
What is the check-in time at Caravan Court?
Check-in time at Caravan Court is 3:00 pm.
What is the check-out time at Caravan Court?
Check-out time at Caravan Court is 12:00 pm. Late checkout until 3:00 pm is available for a nominal fee.
Can I check in early at Caravan Court?
Early check-in may be honored based on availability of the guest room but cannot be guaranteed, and may be subject to a $30 fee.
How old do I have to be to check into Caravan Court?
You must be 21 years or older to check into Caravan Court. Valid identification is required at check-in.
How late will Caravan Court hold my room for me on arrival day?
Your reservation will be held until midnight with the credit card provided at the time of confirming your reservation. One night’s room and tax will be charged for late arrivals.
How do I pay for my room at Caravan Court?
Caravan Court operates as a cashless hotel. All transactions throughout the property are conducted via credit card, debit card, or contactless payment methods. A $100 daily incidental fee is charged at check-in and refunded within 3–5 business days if unused. A $1.90 AEAMD fee also applies.
What type of security is at Caravan Court?
911 may be reached directly from the guest room phone. The front desk staff is available 24 hours per day, 7 days per week.
Does Caravan Court offer irons and ironing boards?
Caravan Court provides a garment steamer in each room. Irons and ironing boards are available upon request. Please contact the front desk for assistance.
Can I ship something to the hotel?
Yes, guests may ship packages to the hotel. Package fees will apply. The first package within one week of arrival, under 50 lbs and under 5 cubic feet, is received at no charge. Additional packages are $5 each, storage is $5 per week, and oversized items are assessed individually.
Does Caravan Court allow photoshoots?
All portrait sessions or photo shoots with professional camera equipment of any kind must be scheduled through the sales department and are subject to availability, hotel occupancy, and fees.
Reservations & cancellation
How do I confirm a reservation at Caravan Court?
Make reservations on our website or call 682.217.1800 to check availability and to confirm your reservation.
How do I know my room is confirmed at Caravan Court?
Reservation confirmations are sent automatically within two hours of the reservation being completed to the email that was provided when confirming your reservation.
How do I check availability and rates at Caravan Court?
Use the Book button at the top of any page, or call 682.217.1800.
How do I cancel or modify my reservation?
Click the modification link in your confirmation email or contact the hotel directly.
When do I need to cancel my guest room at Caravan Court to avoid a penalty?
Cancellation is required 48 hours prior to the arrival date unless otherwise noted on special event dates.
If I do not cancel my room in time, what is the penalty or fee that Caravan Court will assess?
The forfeiture amount will be a 1-night stay plus applicable taxes.
Can I book multiple rooms at Caravan Court?
Bookings or reservations of ten guest rooms or more are considered a Group booking and must go through our Group Sales Department.
What is Caravan Court’s policy for re-selling rooms over special events?
Reserved rooms may not be resold to a third party. Please refer to your catering or sales agreement.
Can I request connecting, adjoining, or nearby rooms?
Guest rooms are assigned by the Front Desk at check-in. Caravan Court has a limited number of connecting/adjoining rooms; your request must be made in advance and is subject to availability.
How many guests can I have in my guest room?
King rooms accommodate a maximum of two guests. Double bedded rooms accommodate up to four guests. Suites accommodate a maximum of four guests. Celebrations exceeding these limits are not permitted.
What does double occupancy mean at Caravan Court?
Double occupancy is limited to two adults. Additional adults will result in added fees.
Rooms & amenities
Does Caravan Court offer free Wi-Fi?
Overnight guests receive complimentary Wi-Fi throughout the hotel’s public areas and guest rooms.
Do the guest rooms have refrigerators or microwaves?
All guest rooms at Caravan Court include a full-size non-locking SMEG refrigerator with a fully stocked honor bar containing alcoholic and non-alcoholic beverages, plus snack items available for purchase. Microwaves are available upon request.
Does Caravan Court have a Loyalty Rewards program?
Yes, as a part of Valencia Collection, Caravan Court participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.
How do I find Caravan Court’s special offers and promotions?
Visit our Offers & Rewards page, join our mailing list for periodic promotions, and follow us on Facebook and Instagram.
What facilities are available for guests with disabilities at Caravan Court?
The hotel offers accessible accommodations and amenities. For specific requests, contact info@valenciagroup.com or call 833.839.4226.
Dining & the pool
Is breakfast included with my stay at Caravan Court?
Complimentary breakfast is not included with your stay. However, we offer an on-site restaurant, The Vandy, open for breakfast, lunch, and dinner.
What are the dining hours of operation?
The Vandy serves breakfast 7:00 AM–11:00 AM, lunch 11:00 AM–2:00 PM, and dinner 5:00 PM–10:00 PM daily. Idle Hour Social Club is open Tuesday–Saturday, 5:00 PM–12:00 AM.
Caravan Swim Club serves Monday–Friday 2:00 PM–8:00 PM and Saturday–Sunday 11:00 AM–8:00 PM. Elora Sky Club is open Thursday–Saturday, 5:00 PM–close. In-room dining is available daily, 7:00 AM–10:00 PM.
Does Caravan Court offer in-room dining?
Caravan Court offers room service for breakfast, lunch, and dinner from 7:00 am to 10:00 pm.
Does Caravan Court have a swimming pool?
Yes, Caravan Court has a swimming pool. Lounge chairs are available to hotel guests on a first-come, first-served basis. Private cabanas may be reserved through ResortPass, subject to availability. Pool hours are 8:00 AM–8:00 PM daily; food service runs Monday–Friday 2:00 PM–8:00 PM and Saturday–Sunday 11:00 AM–8:00 PM. Outside food and beverage are prohibited.
Is outside food and beverage allowed?
Outside food and beverage in our courtyards, meeting spaces, or outlets is not permitted and may result in additional fees.
Pets & house policies
Does Caravan Court allow pets?
Caravan Court allows pets in designated pet-friendly rooms and public areas, with a non-refundable pet fee of $100 per pet and a required waiver at check-in. A maximum of two pets is permitted, with a weight limit of 70 pounds per pet. Service animals as defined by the ADA are always welcome; emotional support and therapy animals are subject to the pet fee.
What is the pet policy at Caravan Court?
The pet fee is $100 per pet and non-refundable. A maximum of two pets are allowed, with a weight limit of 70 pounds per pet. Service animals are permitted; emotional support animals, comfort animals, and therapy dogs are subject to standard pet fees and waivers.
Does Caravan Court allow smoking?
To enhance air quality and contribute to the health and well-being of our guests and associates, Caravan Court offers a smoke-free environment. Smoking is only permitted in the open-air designated areas outside of the hotel. Cleaning fees apply for violations.
Getting here
What is the address of Caravan Court?
205 N. Collins Street, Arlington, Texas 76011.
Does Caravan Court offer parking?
Caravan Court offers valet parking only; self-parking is not available. Valet parking is $45 per night, plus applicable taxes and gratuity. The hotel assumes no responsibility for damages, theft, or items left in vehicles.
Are there any additional fees at Caravan Court?
Yes, there is a state cost recovery fee of $4.75 per room, per night, and a destination fee of $18 per room, per night. A 2% TPID fee also applies. The destination fee covers high-speed Wi-Fi, 24-hour gym access, and concierge service.
Is Caravan Court part of the Arlington Trolley route?
Caravan Court is part of the “Green” Arlington Trolley route, offering a complimentary transportation option to surrounding attractions for hotel guests.
Does Caravan Court have an airport shuttle?
Caravan Court Hotel does not provide an airport shuttle service. Rideshare runs an estimated $50–$65 to or from DFW (15–18 miles) and $30–$45 to or from Dallas Love Field (20–22 miles).
How far from the airport is Caravan Court?
Caravan Court is conveniently located approximately 15–18 miles from Dallas/Fort Worth International Airport (DFW), about a 20–25 minute drive, and approximately 20–22 miles from Dallas Love Field Airport (DAL), about a 25–30 minute drive.
Everything else
Where can I find hotel information and special services?
Browse this site’s Rooms & Suites and Wellness pages, or call 682.217.1800.
How do I apply for a job at Caravan Court?
Visit our Careers page to find current openings.
How do I request a donation to my organization?
Complete the donation request form on our website.





